Reference

Terms and Conditions for Your Account

These terms set out what you agree to when you open and use your paitosdy6d account — including how payments through DANA, OVO, and GoPay are handled, what we expect from you, and what you can expect from us.

Applies to all accountsDANA, OVO, GoPay coveredIndonesia-eligible regions onlySubject to local lawUpdated when rules change
paitosdy6d Terms and Conditions for Your Account
TERMS CONTACT PATHS

How to Reach Us About These Terms

If any part of these terms is unclear — or if you believe an account action was taken in error — our support team can walk you through it. You can reach us through live chat, email, or our help form. When your question involves a specific wallet transaction on DANA, OVO, or GoPay, have your transaction reference ready so we can locate it quickly.

Live Chat Available directly from your account dashboard. Start a chat session and a support agent will respond to your terms-related question as quickly as the queue allows.
Email Support Send a written query to our support address for formal terms questions, account disputes, or wallet-verification issues. Include your registered account email in your message.
Help Form Use the on-site help form to submit a structured request. This path is the clearest option if your question involves a DANA, OVO, or GoPay transaction record.
HOW WE MANAGE ACCOUNTS

Account Security and Data Handling

We keep your account data limited to what is necessary for operating your account and processing wallet transactions through DANA, OVO, and GoPay. Your personal details are not shared with third parties outside of what is required to verify payments or comply with applicable law. If you are in Batam or any other supported Indonesia region, the same data rules apply regardless of how you access the platform.

Account Security

We use OTP verification on login and wallet-linked confirmation on withdrawals. Your account PIN and credentials should never be shared — doing so breaches these terms directly.

Data Retention

We hold account and transaction records for as long as your account is active and for a period after closure as required by applicable regulations. You can request a summary of what we hold.

Cookie Use

Cookies are used to keep your session active, remember your wallet preference between DANA, OVO, and GoPay, and track basic platform performance. You can manage cookies in your browser settings.

Requesting Changes

To update or correct personal data tied to your account, contact us via live chat or the help form with your account email. Identity confirmation is required before any change is applied.

Common Questions About These Terms

These are the questions we hear most often about how our terms apply to real account situations — from wallet payments to account suspension and data access requests.

Yes. Every wallet transaction — whether through DANA, OVO, or GoPay — is governed by these terms. The wallet used must be registered in your own name and match your account details.

We may suspend or close an account immediately if a serious breach is detected — such as shared access or activity from a restricted region. For less urgent issues, we will contact you first via your registered email.

Access and eligibility depend on local law. If you access the platform from a region where it is not permitted, your account may be restricted and any pending wallet transactions placed on hold pending review.

Send your request through live chat or the help form using your registered account email. We will confirm your identity and provide a summary of the data we hold within a reasonable timeframe.

No. These terms cover account use, payment rules, and eligibility conditions. The privacy policy is a separate document that details specifically how your personal data is collected, stored, and used.

We update these terms when our operating rules change and publish the new version on this page. Continuing to use your account after an update is in place means you accept the revised terms.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.